Terms of service
Terms and Conditions for the e-commerce retailer ALYMWNDW.ae:
- Introduction
- The Vendor specializes in jewelry and accessories sold through the online shop system on ALYMWNDW .ae.
- These general terms and conditions apply to all purchases made by customers from the vendor.
- The terms distinguish between customers (private individuals) and contractors (business entities).
- Any deviations or additions to the terms and conditions must be agreed upon by both parties.
- The vendor reserves the right to revise the terms, with updated terms superseding previous versions.
- By using the site, users agree to be bound by these terms.
- Conclusion of Contract
- The vendor's offer is subject to change without prior notice.
- Customers should verify product details and can contact customer service for assistance.
- Confirmation of the order signifies acceptance of the terms and conditions.
- Orders can be placed online, and the transaction forms a binding purchase contract.
- The customer will be notified upon receipt of the order and upon product shipment.
- The vendor reserves the right to reject orders without providing a reason.
- Retention of Title and Withdrawal
- The vendor retains ownership of the ordered products until full payment is made.
- The customer may withdraw from the contract if certain conditions are met.
- Contractors may resell retained products but must assign debts to the vendor.
- The vendor has the right to withdraw from the contract and demand return of the goods in case of customer breach.
- Prices and Payment
- Prices are subject to change and are based on the price list and applicable discounts.
- Additional shipping charges may apply and will be indicated during the ordering process.
- Customers have limited rights of set-off and refusal of performance.
- In the case of pricing errors or incorrect product information, the vendor may cancel orders.
- Payment Options and Shipping Costs
- Payment can be made using major credit cards, PayPal, or prepayment.
- Credit card and PayPal payments are charged in AED.
- Shipping costs are calculated separately and can be found in the shipping cost overview.
- Shipment
- Prices exclude shipping costs, which may vary depending on international customs duties.
- Products may be shipped in separate parts if necessary.
- Risk of loss or damage transfers to the customer upon delivery or handover to the carrier.
- Transfer of Risk
- Customers must check delivered products immediately upon receipt and report any discrepancies.
- Risk of loss or damage transfers to the customer upon delivery or handover to the carrier.
- Customers may be responsible for additional customs fees.
- Consumer's Right of Withdrawal
- Customers have the right to withdraw from the contract within a specified period.
- The vendor may impose conditions and exceptions for product returns.
- Customers are responsible for returning products in their original condition and packaging.
- Returns
- Customers have the right to return products in accordance with the return policy.
- Specific conditions apply, such as products not being engraved or customized.
- Warranty
- Products may slightly vary from online depictions.
- The vendor provides warranty options for defects, including repair or replacement.
- Customers may be entitled to compensation or cancellation in case of warranty failure.
- Customers must fulfill examination and notification obligations for warranty claims.
- Limitation of Liability
- The vendor's liability is limited to foreseeable damages and specific obligations.
- Minor breaches of obligations may not result in liability.
- Certain claims for damages may be subject to limitations.
- Privacy Policy
- Customers' personal data is processed in accordance with GDPR and domestic data protection legislation.
- ALYMWNDW processes and stores personal data as necessary for order processing and legal compliance.
- Customers have rights regarding their personal data and can make requests for access or erasure.
- Personal data protection measures are implemented by ALYMWNDW
- Amendment to the General Terms and Conditions
- The vendor reserves the right to change the terms and conditions with prior notice.
- Customers have the opportunity to oppose the changes within a specified timeframe.
- Final Provisions
- Jurisdiction for contractual disputes is typically the vendor's location.
- The vendor may sue contractors at their residence or business court.