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Terms of service

Terms and Conditions for the e-commerce retailer ALYMWNDW.ae:

  1. Introduction
  • The Vendor specializes in jewelry and accessories sold through the online shop system on ALYMWNDW .ae.
  • These general terms and conditions apply to all purchases made by customers from the vendor.
  • The terms distinguish between customers (private individuals) and contractors (business entities).
  • Any deviations or additions to the terms and conditions must be agreed upon by both parties.
  • The vendor reserves the right to revise the terms, with updated terms superseding previous versions.
  • By using the site, users agree to be bound by these terms.
  1. Conclusion of Contract
  • The vendor's offer is subject to change without prior notice.
  • Customers should verify product details and can contact customer service for assistance.
  • Confirmation of the order signifies acceptance of the terms and conditions.
  • Orders can be placed online, and the transaction forms a binding purchase contract.
  • The customer will be notified upon receipt of the order and upon product shipment.
  • The vendor reserves the right to reject orders without providing a reason.
  1. Retention of Title and Withdrawal
  • The vendor retains ownership of the ordered products until full payment is made.
  • The customer may withdraw from the contract if certain conditions are met.
  • Contractors may resell retained products but must assign debts to the vendor.
  • The vendor has the right to withdraw from the contract and demand return of the goods in case of customer breach.
  1. Prices and Payment
  • Prices are subject to change and are based on the price list and applicable discounts.
  • Additional shipping charges may apply and will be indicated during the ordering process.
  • Customers have limited rights of set-off and refusal of performance.
  • In the case of pricing errors or incorrect product information, the vendor may cancel orders.
  1. Payment Options and Shipping Costs
  • Payment can be made using major credit cards, PayPal, or prepayment.
  • Credit card and PayPal payments are charged in AED.
  • Shipping costs are calculated separately and can be found in the shipping cost overview.
  1. Shipment
  • Prices exclude shipping costs, which may vary depending on international customs duties.
  • Products may be shipped in separate parts if necessary.
  • Risk of loss or damage transfers to the customer upon delivery or handover to the carrier.
  1. Transfer of Risk
  • Customers must check delivered products immediately upon receipt and report any discrepancies.
  • Risk of loss or damage transfers to the customer upon delivery or handover to the carrier.
  • Customers may be responsible for additional customs fees.
  1. Consumer's Right of Withdrawal
  • Customers have the right to withdraw from the contract within a specified period.
  • The vendor may impose conditions and exceptions for product returns.
  • Customers are responsible for returning products in their original condition and packaging.
  1. Returns
  • Customers have the right to return products in accordance with the return policy.
  • Specific conditions apply, such as products not being engraved or customized.
  1. Warranty
  • Products may slightly vary from online depictions.
  • The vendor provides warranty options for defects, including repair or replacement.
  • Customers may be entitled to compensation or cancellation in case of warranty failure.
  • Customers must fulfill examination and notification obligations for warranty claims.
  1. Limitation of Liability
  • The vendor's liability is limited to foreseeable damages and specific obligations.
  • Minor breaches of obligations may not result in liability.
  • Certain claims for damages may be subject to limitations.
  1. Privacy Policy
  • Customers' personal data is processed in accordance with GDPR and domestic data protection legislation.
  • ALYMWNDW processes and stores personal data as necessary for order processing and legal compliance.
  • Customers have rights regarding their personal data and can make requests for access or erasure.
  • Personal data protection measures are implemented by ALYMWNDW
  1. Amendment to the General Terms and Conditions
  • The vendor reserves the right to change the terms and conditions with prior notice.
  • Customers have the opportunity to oppose the changes within a specified timeframe.
  1. Final Provisions
  • Jurisdiction for contractual disputes is typically the vendor's location.
  • The vendor may sue contractors at their residence or business court.
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